BrainsMingle Help

Manage community members

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View your member list, approve or reject pending join requests, assign roles, add new members from events, and ban members who violate your community guidelines — all from the Members page.

Before you get started

  • You must be a community Admin to manage members and assign roles.

Open the Members page

  1. Open your community.
  2. Click Members in the left sidebar. The badge shows your total member count.

The Members page has three controls at the top: Members (view all current members), Pending (view join requests awaiting approval), and Add Members (invite new people or add attendees from past events). Use the Search members... field to find a specific person.

The Members page showing a grid of member cards with avatars, names, job titles, role badges, and join dates, with Members, Pending, Add Members tabs and a search field at the top
The Members page displaying all community members as cards in a grid layout

View and manage members

  1. Click the Members tab to see all current members displayed as cards. Each card shows the member's avatar, name, role badge (if applicable), job title, and join date.

  2. Click the three-dot menu (⋮) on a member's card to see the available actions:

    • Make Admin — promote the member to Admin with full community control.
    • Make Moderator — promote the member to Moderator so they can manage sessions, rooms, and courses.
    • Ban Member — remove the member from the community and prevent them from rejoining.
The Members tab showing member cards with a three-dot menu open on one card, displaying Make Admin, Make Moderator, and Ban Member options
The role management menu with options to promote or ban a member

Approve or reject pending requests

  1. Click the Pending tab. The badge shows the number of people waiting for approval.
  2. Each pending request shows the person's avatar, name, job title, and how long ago they requested to join.
  3. Click Approve to accept the request and add them as a member.
  4. Click Decline to reject the request.
The Pending tab showing 14 join requests, each with the person's avatar, name, job title, time since request, and Approve and Decline buttons
The Pending tab with Approve and Decline buttons for each join request

Add members from events

  1. Click Add Members at the top of the Members page.
  2. The Add Members from Events dialog shows past events linked to your community, with the event name, date, type (Video Call or Networking Room), and the number of attendees available to add.
  3. Click an event to add its attendees to your community.
The Add Members from Events dialog listing two past events — a Video Call with 3 attendees to add and a Networking Room with 2 attendees to add
The Add Members from Events dialog showing past events with attendees available to add

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