Manage a community

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After creating your community, configure it from the Settings page. Add branding, write an About page, set membership rules, manage channels, customize navigation, and enable paid membership.

Open your community settings

  1. Open your community.
  2. Click Settings in the left sidebar.
A community page showing the community name, privacy badge, member count, and owner, with a left sidebar containing Feed, Rooms, Courses, Members, and Settings tabs, Channels section with general, announcements, and resources channels, an About section, a post composer in the center feed, and an Upcoming rooms widget on the right
The community page with feed, channels, upcoming rooms, and navigation sidebar

The Settings page has six tabs: General, About, Membership, Channels, Navigation, and Danger.

The community Settings page with the General tab selected, showing General Settings with Space Branding (icon and cover image uploads), Space Name, Description, Visibility options (Private and Discoverable), Language dropdown, Tags input, Paid membership checkbox, and a Save Changes button, with settings tabs for General, About, Membership, Channels, Navigation, and Danger across the top
The General settings tab with branding, visibility, language, tags, and paid membership options

Update branding and general settings

  1. Click the General tab.

  2. Under Space Branding, click Add Icon to upload a square icon (max 2 MB). Click Add Cover Image to upload a cover image (recommended 1200×400, max 5 MB).

  3. Edit the Space Name and Description as needed.

  4. Under Visibility, select one:

    • Private — invite only.
    • Discoverable — anyone can find your community.
  5. Optionally select a Language for your community from the dropdown.

  6. Optionally add Tags to help members discover your community by topic.

  7. Optionally check Paid membership to charge a monthly subscription fee. See Create a community in the Create a community article for full details on pricing options.

  8. Click Save Changes.

The General Settings tab showing Space Branding with icon and cover image uploads, Space Name, Description, Visibility options (Private and Discoverable), Language dropdown, Tags input, Paid membership checkbox, and a Save Changes button
The General settings tab with branding, visibility, language, tags, and paid membership options

Write your About page

  1. Click the About tab.
  2. Edit the starter template using the rich text editor. You can format text with bold, italic, and headings, and add links, images, and videos.
  3. Click Save Changes to publish your About page.
The About tab showing a rich text editor with a starter template including Welcome heading, What this community is about, and What you'll get sections
The About tab with the starter template and rich text formatting toolbar

Configure membership rules

  1. Click the Membership tab.

  2. Under How should new members join?, select one:

    • Auto-approve — anyone can join instantly.
    • Criteria-based — auto-approve applicants whose answers meet defined rules and auto-reject others.
    • Require approval — you review each request manually.
  3. Click Save Changes.

The Membership tab showing three join options: Auto-approve, Criteria-based, and Require approval, with a Require attendees to fill a form toggle below
The Membership tab with join method options and form toggle

Set up a join form

  1. On the Membership tab, toggle Require attendees to fill a form on.
  2. Enter a Form title.
  3. Under Quick Add From Suggestions, click + next to any suggested field to add it as a question. Available suggestions include Full Name, Email Address, Phone Number, Company / Organization, Job Title, LinkedIn Profile URL, What brings you here?, and How did you hear about us?
  4. To add a custom question, click + Add question at the bottom.
  5. For each question, select the answer type (Short answer, etc.) and check Required if the field is mandatory.
  6. Click Save Changes.
The join form builder showing the form title field, quick add suggestions, and a configured Full Name question with Short answer type and Required checked
The join form builder with suggested fields and a configured question

How the join form looks to applicants

When someone clicks Join on your community, the form appears as a modal. All required fields are marked with a red asterisk. The applicant fills in their answers and clicks Submit and continue.

The join form modal as seen by an applicant, showing Full Name, Email Address, Phone Number, and What brings you here fields, each marked as required, with a Submit and continue button at the bottom
The join form as it appears to applicants

View form submissions

  1. Open your community and click Members in the left sidebar.
  2. Click Join Form Submissions to open the submissions panel.
  3. Browse responses in the table. Each row shows the member's name, submission date, full name, email address, phone number, and their answers to custom questions.
  4. To export the data, click Download CSV or Download Excel.
The Join Form Submissions panel showing a table with columns for Name, Submitted date, Full Name, Email Address, Phone Number, and What brings you here, with Download CSV and Download Excel buttons above
The Join Form Submissions panel with member responses and export options

Manage channels

Every community starts with three default channels: # general, # announcements, and # resources.

  1. Click the Channels tab.
  2. To add a channel, click + Add.
  3. Enter a Channel name and an optional Description.
  4. Check Announcement only (only admins can post) if you want to restrict posting to admins.
  5. Click + Create.
The Channels tab showing the default general, announcements, and resources channels with an Add button in the top-right corner
The Channels tab with default channels and the Add button
The add channel form showing fields for Channel name, Description, and an Announcement only checkbox, with Create and Cancel buttons
The add channel form with name, description, and announcement-only option

Customize navigation

  1. Click the Navigation tab.
  2. Under Tab order & visibility, drag tabs to reorder them. The first visible tab becomes the default landing page.
  3. Click the eye icon on any tab to hide it. Hidden tabs are removed from the member sidebar.
  4. Click Save Changes.
The Navigation tab showing Tab order and visibility with Feed as default, followed by Rooms, Courses, and Members, all visible
The Navigation tab with all tabs visible and Feed set as default
The Navigation tab with Courses set to Hidden, shown with a crossed-out eye icon
The Navigation tab with the Courses tab hidden

Create a room

  1. On your community homepage, click + Create Room in the top-right panel.

  2. Under Choose Event Type, select one:

    • Mingling Room — a structured event with lobby, matching algorithm, and 1:1 meeting rooms.
    • Video Call — a direct call without matching or lobby, just a simple group video meeting.
The Create New Room page showing two event types: Mingling Room with lobby and matching, and Video Call for simple group meetings
The Create New Room page with Mingling Room and Video Call options

Delete your community

  1. Click the Danger tab.
  2. Under Danger Zone, click Delete Space.
The Danger Zone section showing a Delete this space warning and a Delete Space button
The Danger Zone with the Delete Space button

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