Manage users

Last updated

View all registered users on your platform, search and filter by status, edit user details, change plans, and review each user's hosted events and consultation services.

Open the Users page

  1. Open the Admin Panel.
  2. Click Users in the left sidebar.

The Users Management page displays a table of all registered users with a total user count in the top-right corner. Each row shows the user's ID, avatar, name, username, headline, contact email, plan, timezone, status, join date, and action buttons.

The Users Management page showing a search bar, filter dropdown, total user count, and a table listing users with columns for ID, Avatar, User Info, Contact, Plan, Timezone, Status, Joined, and Actions
The Users Management page with the user table and search controls

Search and filter users

  1. To find a specific user, type a name, email, or username into the search bar at the top of the page.

  2. To filter by hosting status, click the All Users dropdown and select one:

    • All Users — shows every registered user.
    • Can Host — shows only users who have hosting privileges.
    • Cannot Host — shows only users without hosting privileges.
  3. Click Search to apply the filter.

The filter dropdown expanded showing three options: All Users (selected), Can Host, and Cannot Host
The filter dropdown with hosting status options

Understand the user table

Each row in the user table displays the following information:

| Column | Description | | ------------- | --------------------------------------------------------------------------------------------------------------- | | ID | The unique user ID assigned at registration. | | Avatar | The user's profile photo or a colored initial placeholder. | | User Info | The user's display name, @username, and headline (if set). | | Contact | The user's registered email address. | | Plan | The user's current plan: Free, Basic, Pro, or Enterprise. | | Timezone | The user's timezone setting (e.g. Africa/Cairo, America/Toronto), or N/A if not set. | | Status | Can Host (green) means the user can create and host rooms. Can't Host (grey) means hosting is disabled. | | Joined | The date the user registered on the platform. | | Actions | Three action buttons: Edit User, View Hosted Events, and View Consultation Services. |

User actions

Each user row has three action buttons in the Actions column:

Three action buttons shown as icons: a pencil for Edit User, a calendar for Hosted Events, and a speech bubble for Consultation Services
The three action buttons: Edit User, View Events, and View Consultation Services

Edit a user

  1. Click the pencil icon in the user's Actions column.

  2. In the Edit User dialog, update any of the following fields:

    • First Name — required.
    • Last Name — required.
    • Notification Email — required. The email used for platform notifications.
    • Username — required. The user's unique @handle.
    • Plan — select from the dropdown. Premium plans (Plus, Pro, Community) have additional features.
  3. Click Save Changes to apply, or Cancel to discard.

Three action buttons with the pencil icon highlighted, indicating the Edit User action is selected
The Edit User button (pencil icon) highlighted in the Actions column
The Edit User dialog showing the user's avatar, ID, name, and email at the top, with editable fields for First Name, Last Name, Notification Email, Username, and Plan dropdown set to Free
The Edit User dialog with editable profile fields and plan selection

View hosted events

  1. Click the calendar icon in the user's Actions column.

  2. The Hosted Events dialog displays all rooms the user has hosted. Each event card shows:

    • The event title and type (e.g. Networking).
    • The event description.
    • Date, time, and duration.
    • Number of attendees and maximum capacity.
    • Timezone.
  3. Click the external link icon on any event card to open it in a new tab.

Three action buttons with the calendar icon highlighted, indicating the Hosted Events action is selected
The Hosted Events button (calendar icon) highlighted in the Actions column
The Hosted Events dialog for a user showing two networking events with titles, descriptions, dates, durations, attendee counts, and timezone information
The Hosted Events dialog showing a user's hosted rooms with event details

View consultation services

  1. Click the speech bubble icon in the user's Actions column.

  2. The Consultation Services dialog displays all consultation services the user has created. Each service card shows:

    • The service title and status (Active or Inactive).
    • Visibility (Public or Private).
    • The service description.
    • Hourly rate in USD.
    • Session duration.
    • Creation date.
  3. Click the external link icon on any service card to open it in a new tab.

Three action buttons with the speech bubble icon highlighted, indicating the Consultation Services action is selected
The Consultation Services button (speech bubble icon) highlighted in the Actions column
The Consultation Services dialog for a user showing a Leadership Coaching service marked as Active and Public, with a rate of $120 per hour, 45-minute sessions, and a creation date
The Consultation Services dialog showing a user's active consultation services

Related articles