Platform Settings
6 articles
Manage platform languages
Choose which languages your platform supports and set a default language. Members can switch between supported languages using the language picker.
View platform analytics
Get a high-level view of platform performance including user growth, event activity, recording engagement, and top contributors — all from a single dashboard.
View and manage feedback
Monitor session quality through post-call feedback. The Feedback Analytics dashboard shows average quality scores, Net Promoter Score (NPS) breakdowns, response volume, and quality trends by country, browser, and time of day.
Send bulk emails
Send personalized emails to multiple recipients at once. Write your subject and content using HTML, add optional tracking tags, and choose to email a custom CSV list or all active users on the platform.
Manage fields of interest
Manage the category list of professional interests and review user-submitted entries. Users select from these categories on their profiles to indicate their areas of expertise or focus.
Manage social links
Add your organization's social media profiles to the platform footer. Enable the networks you use, enter each profile URL, and the platform displays them as icons in the "Get in Touch" section visible to all visitors.