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Manage consultation settings

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View and monitor all consultation services and booking requests on your platform. Use the Consultation page to review service listings, track request statuses, and filter by visibility or status.

Open the Consultation page

  1. Open the Admin Panel.
  2. Click Consultation in the left sidebar.

The Consultation Management page has two tabs: Services and Requests. The total count for the active tab is displayed in the top-right corner.

The Services tab of the Consultation Management page showing a table with columns for ID, Consultant, Service Info, Duration, Price, Status, and Created date, displaying 265 total services with a mix of Public, Unlisted, and Profile_only visibility settings
The Services tab listing all consultation services offered by experts

View consultation services

The Services tab lists all consultation services created by users on the platform. Each row shows:

| Column | Description | | ---------------- | ----------------------------------------------------------------------------------------------------------------------------------------------- | | ID | The unique service ID. | | Consultant | The consultant's name, email, and user ID. | | Service Info | The service title and description preview. Click the external link icon to open the service page in a new tab. | | Duration | The session length in minutes. | | Price | The consultation fee in USD. Free services show $0.00. | | Status | Active (green) means the service is live. The visibility label below shows whether the service is Public, Unlisted, or Private. | | Created | The date the service was created. |

The Services tab showing a table of three consultation services with columns for ID, Consultant, Service Info, Duration, Price, Status, and Created date
The Services tab listing all consultation services on the platform

Filter services by visibility

  1. On the Services tab, click the All Visibility dropdown and select one:

    • All Visibility — shows every service regardless of visibility.
    • Public — shows only services visible to everyone.
    • Unlisted — shows only services accessible via direct link.
    • Private — shows only services hidden from public view.

  2. Type a title, description, or consultant name into the search bar to narrow results further.

  3. Click Search to apply the filters.

The Visibility filter dropdown expanded showing four options: All Visibility (selected), Public, Unlisted, and Private
The visibility filter dropdown on the Services tab

View consultation requests

Click the Requests tab to view all booking requests submitted by users. Each row shows:

| Column | Description | | ------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------- | | ID | The unique request ID. | | Service | The consultation service name and Service ID. | | Consultant | The consultant's name and email. | | Consultee | The person who requested the consultation, with their name and email. | | Status | The request status: Pending (yellow) awaiting response, Accepted (green) confirmed, Rejected (red) declined, or Draft (grey) not yet submitted. | | Requested Date | The date and time the consultee proposed for the session. | | Event | The linked event, if one has been created for the session. Shows "No Event" when a session hasn't been scheduled yet. | | Created | The date the request was submitted. |

The Requests tab showing a table of nine consultation requests with columns for ID, Service, Consultant, Consultee, Status, Requested Date, Event, and Created date, displaying a mix of Pending, Accepted, Rejected, and Draft statuses
The Requests tab listing all consultation booking requests

Filter requests by status

  1. On the Requests tab, click the All Status dropdown and select one:

    • All Status — shows every request regardless of status.
    • Pending — shows only requests awaiting a response.
    • Accepted — shows only confirmed requests.
    • Rejected — shows only declined requests.
    • Draft — shows only requests not yet submitted.

  2. Type a service name, consultant, or consultee into the search bar to narrow results further.

  3. Click Search to apply the filters.

The Status filter dropdown expanded on the Requests tab showing five options: All Status (selected), Pending, Accepted, Rejected, and Draft
The status filter dropdown on the Requests tab

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